Sales Service

How Are We Doing?

At Vista BMW Pompano we are constantly chasing the idea of perfection, and as a part of that chase we realize that we can always improve and do better. Though we have several systems in place to ensure that we are always on the road to improvement, we would also like your help. All you have to do is let us know how we did the last time that you were here. Not only will you be helping us out, but you will also be helping out your fellow customer by letting them know about the kind of dealership we are.

 

Customer Lobby
139 Reviews
4.9 out of 5 stars
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Charity D., Miami, FL 11 Dec 2018
I've been in the market for a new ride, so I started my search online. After some consideration I decided on a BMW certified 3 series BMW and began shopping around. A sweet little car came up in my search so I  did my research and found it to be a good deal. Only problem was I'm in Miami an...d the car I wanted was all the way up in Pompano Beach. Undeterred, I went to the Vista BMW CPO website for more information and saw you can start the purchase online. With this option you're able to pick the car you like, send in your deets (ID, insurance, personal info) and get your application started. The internet sales team was great! I had a trade and I was able to send all the data and have an offer set up super fast. A few days later I met with Sam who showed me the car...but unfortunately, it wasn't a match. I told Sam what I was looking for and he showed me a few with the options I wanted. I appreciated that he was diligent in exploring other options and very low pressure. The other cars didn't hit the mark either...UNTIL he showed me a sweet all black 3 series Gran Turismo in the showroom which gave me something new to consider. This car was sick--M Sport, loaded, and in awesome condition. I went back home and did my research since I wasn't considering a GT, checked Carfax, online reviews, etc. and came back the next day with the husband in tow for a test drive to seal the deal. Remember the online purchase option? Since financing had my details, I basically had to show up with my trade and sign the paperwork. Super efficient and eliminated the time drain auto financing can become sometimes. Abbas in finance had everything prepared, so after signing a lot of forms I was set to go! BMW Genius, Chantal showed me the awesome features on my car. This service is really beneficial and very streamlined so you can be on your way and enjoying your car in no time.  All in all, I can't say enough good things about the purchase process here. I've bought a few vehicles over the years, and the process isn't usually very tolerable; however, Vista BMW Pompano Beach exceeded expectations. Even though I'm quite far from Pompano Beach, I wouldn't hesitate to recommend this dealership to others. Show more
4 rate
Yelp
Bobbys 11 Dec 2018
Wonderful and thoughtful explanation of this amazing car.David should get a big raise immediately BVosta Pompano Beach The dealerships is a pleasure ,and don’t forget a thing .Would only buy here and have for the last 5 cars
5 rate
DealerRater
2015740 11 Dec 2018
David was great he is the genius at. Vista bmw he assisted me with my connected drive ap on how to navigate from my iPhone
5 rate
DealerRater
Jk210 01 Dec 2018
Rochelle Walters was my service advisor who helped me when dropping off my car. Everything went smooth and the Bmw genius Valentin was very informative and answered all my questions while I was waiting.
5 rate
DealerRater
akno777 30 Nov 2018
Each time I’ve need med to bring my car in for service or simply for a car wash, the employees are courteous and friendly. David, at BMW genius has been very helpful in making sure I understand my system and that it is current.
5 rate
DealerRater
YFBMW 28 Nov 2018
The genius was very knowledgeable. He knew the car. It was a beeezy. It made my experience wonderful. Made me love my car even more. ????
5 rate
DealerRater
Lady 26 Nov 2018
Martha Harris, David Mundle, Adriana and Shane made the car buying experience for my sister and I, one of class and elegance! What I love most is they went the extra mile to make sure we were satisfied with the vehicles we purchased, and the process was efficient and sufficient.
5 rate
DealerRater
Ericascanlan 25 Nov 2018
We purchased our car a couple of months ago and the entire experience was stellar. From the young lady who assisted us with test driving multiple cars to David the Genius, the customer service was unparalleled. I’ve been back multiple times for the free car washes and David’s friendly greeting ...has been consistent. At this dealership, you are truly not just another dollar sign; every employee treats you like a friend. Show more
5 rate
DealerRater
SNW 07 Nov 2018
David was very helpful and professional walking a non tech person through the process of pairing my phone to my car. Great job, David. I’m a satisfied customer.
5 rate
DealerRater
Howard Pitt-5 series 02 Nov 2018
The buying process became great when Howard Pitt took over. I waked in with a bank draft and almost left with it until Howard intervened. His excellent service over shadowed the bad. I hope Mr Pitt is not an anomaly but the quality sales man BMW has to offer its customer. It was my life long dre...am to own a BMW. Howard made it easier for me. Thanks Howard thanks BMW. Show more
4 rate
Cars.com
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